Customer Experience Intern - Spring

Warby Parker is a transformative fashion brand offering designer eyewear at a revolutionary price while leading the way for socially-conscious businesses. Our intern program is designed to give super talented individuals a thorough understanding of operations at a high-growth start-up. Under the supervision of senior members of the Customer Experience team, interns will have a direct impact on the company’s success through customer interactions, process improvements and special projects, while being exposed to all functional areas of the business.

Since all work and no play makes a dull office, we’re thoroughly committed to infusing our days with food, surprises, brain-stimulating activities and, when appropriate, costumes. As a team member at Warby Parker you can look forward to catered lunches three times a week, company outings, guest speakers, and all sorts of other goodness.

What you'll do:

• Support our Customer Experience team in providing "knock your socks off" customer service in person and over e-mail
• Process customer orders effectively and efficiently
• Help develop new processes to improve Warby Parker’s ability to serve customers
• Work on special projects that align personal interests with company needs

Who you are:

• A workhorse with a "no task is too small" attitude
• Energetic, kind, sincere, patient, and adaptable
• Smart and organized to the point of neuroticism
• Eager to learn every single day
• Positive, positive, positive!
• Driven by an entrepreneurial spirit
• Generally awesome

Other details:

Start Date & Hours: Spring Semester. While we ask that you commit a minimum of 12-15 hours/week, we’ll happily work around your school schedule.

Compensation: This is a paid internship. For outstanding performers, there is also the possibility that your internship will result in a full-time employment offer. (Woo-hoo!)

Some perks of being a Warby Parker intern:

• Coffee dates with WP Team members
• Founder speaking engagements
• Panels with WP team members
• Founders Lunch
• Instagram Walk
• Catered lunches
• Resumé building sessions
• Interviewing workshops
• And more…much more.