Optician

Location: New York, NY

Type: Full Time

Min. Experience: Mid Level

Warby Parker is a transformative lifestyle brand offering designer eyewear at a revolutionary price while leading the way for socially-conscious businesses.  We strive to always provide our customers with an extraordinary shopping and ownership experience. Your role as Optician will be to serve each and every shopper with expertise, friendliness, and honesty.

Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, do good events, and all sorts of other goodness.

What you'll do:

  • Work with other team members to ensure all customers receive exceptional service throughout their shopping and purchasing experience
  • Provide style consulting and help customers choose the best glasses for their personal style, face type, and lifestyle
  • Make customers feel welcome and and at home in our store
  • Act as a representative for our brand to help educate and excite others about our mission and values
  • Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
  • Verify that finished eyewear meets optical standards and customers requirements/requests
  • Demonstrate exceptional product knowledge and accurately describe features and benefits of various lenses and our frames
  • Comfortably explainin eyewear prescription terminology to customers
  • Innovate and share best practices for sales and customer service so they can be implemented throughout the organization

Who you are:

  • Passionate about fashion, eyewear and retail
  • Able to project a professional, fashion-forward image
  • Excited by a fast-paced, ever-changing environment
  • Great at communicating clearly and effectively- in person, on the phone, and online
  • Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player 
  • Self-starter with energy to spare
  • Detail-oriented to the point of neuroticism
  • Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling a ton of customers competing for your attention)

Qualifications:

  • Licensed as an optician by New York state
  • Have the flexibility to work days, weekends and some evenings for store extended hours and/or events

Some benefits and perks of working at Warby Parker:

  • Health/Vision/Dental
  • Flexible “My Time” vacation policy
  • Retirement savings plan (401k)
  • Commuter benefits
  • Free eyewear (Discounts for friends and family!)
  • Gym membership stipend
  • Quarterly team outings
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